FNOL voice
24/7 first notice structured into the claims system.
Next Gen System builds production chatbots, Voice AI, bot & process automation, agentic systems, OpenAI integrations, and data services—wired to your workflows.
Next Gen System builds production chatbots, Voice AI, bot & process automation, agentic systems, OpenAI integrations, and data services—wired to your workflows.
FNOL, claims packs, and portal work with a log you can audit.
Built for carriers and MGAs who still take first notice on voicemail and rekey medical bills.
Insurance ops still start with a phone call, a PDF, and a portal. We take FNOL by voice 24/7, extract bills and policy packs, run bots on bordereaux and screens, and give adjusters a structured file instead of a voicemail.
Specific production work—not a generic “we do AI for this sector” list.
24/7 first notice structured into the claims system.
Bills and policies become fields with a miss queue.
Unattended updates with a log you can audit.
Drafts from the pack; adjusters decide.
Next Gen System treats Insurance as operating jobs with owners, integrations, and a handoff—not a slide of industry logos.
FNOL should land as facts in the claims system. Voice structures the call; after-hours does not mean a Monday pile of recordings.
Medical bills, FNOL packs, and policy PDFs extract into fields with a human step on low confidence. Assistants can draft from citations; the adjuster still owns the file.
Portals and reconciliation screens get bots with an audit log. Rate and filing collection, where allowed, is a scheduled feed—not a one-off scrape.
Each row is a real job here, tied to a service your team can open.
Data Extraction
FNOL packs, medical bills, and policy PDFs land as structured claims data with a human step on low confidence.
View service
Voice AI
FNOL and status calls are taken 24/7, structured, and parked in the claims system so adjusters start with facts instead of a voicemail.
View service
Bot Automation
FNOL portals, bordereaux packs, and reconciliation screens get updated without overnight copy-paste, with a log you can audit.
View service
Web Scraping
Rate, competitor, and public-filing collection runs on a schedule with change detection—feeds you can actually load, not a one-off scrape.
View service
Generative AI / LLM
Claim and policy assistants read packs with citations. Adjusters get a draft; the system records what the model used.
View service
First notice, bills, and leftover screens should land as a file the desk can work—not a voicemail and a PDF pile.
FNOL voice structures the call 24/7 and writes facts into the claims system. After-hours is not a Monday stack of recordings.
Bills, FNOL packs, and policy PDFs extract into fields. People only touch the low-confidence rows.
The desk opens notes, citations, and extracted lines—not a blank file and a voicemail to decode.
Bordereaux and leftover screens run as jobs. You can audit what posted, and the job pauses when a screen breaks.
We scope the win, build with evals, and hand over a system your team can run.
We map high-ROI chatbot, voice, automation, or data use cases—then pick the first win that can reach production.
We design the system, integrate your stack, and prove quality with evals before wider rollout.
We ship with monitoring, feedback loops, and a clear runbook so your team can own the system.
Straight answers for Insurance work with Next Gen System.
No. Intents are scoped. High-risk language routes to a human with the transcript.
Only from sources you can legally collect, on a schedule with change detection—not a stealth crawl.
Your adjuster. We prepare the file.
We will pick the first production job, the systems it must touch, and what “done” looks like for your operators.
Share your use case. We respond within one business day.
